Privacy Policy

Your Privacy is Our Priority

At WA Chat Backup & Exporter, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we handle, collect, and protect your information when you use our browser extension.

Information We Collect

1. Account Information

When you create an account for Pro features, we collect:

• Email address (for account creation and authentication)
• Name (optional, provided by you)
• Profile avatar (optional, uploaded by you)

2. Chat Data

We do NOT collect your chat data. Specifically:

• All chat export processing happens entirely locally in your browser
• Your WhatsApp messages are never sent to our servers
• Media files are downloaded directly to your computer
• We have no access to your chat history, contacts, or media

3. Usage Data

We collect minimal usage data to improve our service:

• Extension settings (stored locally in your browser)
• Extension version and basic error logs for troubleshooting

4. Payment Information

For Pro subscriptions, we use third-party payment processors (Paddle and PayPal). We do not store or have access to your payment card details. All payment information is handled securely by these providers.

How We Use Your Information

• To provide and maintain our service
• To authenticate your account and manage subscriptions
• To provide customer support
• To detect and prevent technical issues

Data Storage and Processing

Local Processing

WA Chat Backup & Exporter is designed with privacy as a core principle:

• All chat export and media download processing happens locally in your browser
• Your WhatsApp messages, media, and chat data are NOT sent to our servers
• Exported files are saved directly to your computer
• We use your existing WhatsApp Web session — no API key required

Server Data

The only data stored on our servers is your account information (email, name, avatar) and subscription status. We do not store any of the WhatsApp data you export.

Data Security

We implement appropriate security measures to protect your information:

• Secure HTTPS encryption for all communications
• Encrypted storage of account information
• Regular security audits and updates
• Compliance with data protection regulations

Third-Party Services

We use the following third-party services:

• Paddle & PayPal: For secure payment processing
• WhatsApp Web: Accessed through your existing browser session to read chat data locally

Your Rights

You have the following rights regarding your data:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your account and associated data
• Export of your data in a portable format
• Opt-out of marketing communications

Cookies and Tracking

We do not use tracking cookies or similar technologies to track your browsing activity across websites. We only use essential cookies and local storage for functionality (e.g., remembering your settings and preferences).

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: